Practical guide

Use a customer trial to answer a defined workflow question

Last materially reviewed 2026-09-30

Quick answerA useful trial ends with evidence against prewritten criteria, not simply a connected dashboard.
What to know

Before starting any trial

Check its current payment, cancellation and data-access terms yourself. This site does not start trials or connect accounts. Define the question, representative settlement, reviewer, allowed actions and end date. If you cannot allocate review time or obtain required access, postpone the trial rather than letting a billing deadline make the decision.

What to know

Specify the acceptance criteria

Can the exact channel and accounting edition connect? Is the required history available? Can one representative settlement be explained without duplicates? Does the reviewer understand mapping and any separate cost output? Include a clear export and exit requirement.

What to know

Keep observation separate from expectation

Record what actually happened, what was merely documented and what remains untested. A sample without refunds or month-end complexity cannot prove those cases work. Do not invent a performance percentage from a single successful import. Avoid changing live financial records without the account owner’s approved test process.

What to know

Close the trial deliberately

At the end, choose adopt, investigate a specific gap, or stop. Preserve needed records and confirm any cancellation or continuation under the provider’s actual terms. A connector that passes technical setup may still be unnecessary for a low-volume workflow. Our manual-or-automate guide turns the observations into a business decision without assuming that more software is better.

Continue when useful

Next: First posting

Use a reversible, reviewer-approved sample to check mapping and the bank connection before routine operation.

Open First posting →

Sources used for this page

These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.

  1. Accounting connection prerequisite — Merchant documentation · help.linkmybooks.com · Merchant-controlled · checked 2026-09-30
  2. A2X setup checklist — Merchant documentation · support.a2xaccounting.com · Merchant-controlled · checked 2026-09-30