Practical guide

Keep a usable exit record without sharing account credentials

Last materially reviewed 2026-09-30

Quick answerExports need context, identifiers and known limitations; they are not a complete substitute for access planning.
What to know

Plan the handoff by role

Identify who owns the merchant account, connector subscription, accounting organization and review records. Give the next person the authorized access route, not another person’s password. This site never requests account access or uploads and cannot recover records for you.

What to know

Check what the export contains

Link My Books’ CSV guidance describes settlement and cost data and notes limitations, including currency information that may require joining to settlement-list context. Inspect the current export specification before assuming one file is self-contained. Keep the corresponding identifiers and currency record together.

What to know

Test retrieval before leaving

Choose a completed historical settlement and ask whether the authorized reviewer can find its original source, output and explanation. Record where configuration decisions and unresolved cases are stored. A downloaded file that nobody can interpret is not a successful handoff.

What to know

Minimize what leaves the system

Retain records under your organization’s applicable policy and use approved storage. Do not put customer-level exports in public folders or paste them into unapproved AI tools. Before canceling any service, verify what access and export capabilities will remain. We do not prescribe a legal retention period; confirm that with the appropriate adviser for your jurisdiction.

Continue when useful

Next: Month-end packet

Package the scope, source records, reconciliations and open questions—not just a folder of exports.

Open Month-end packet →

Sources used for this page

These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.

  1. Settlement exports — Merchant documentation · help.linkmybooks.com · Merchant-controlled · checked 2026-09-30
  2. NCSC: using SaaS securely — Research study · ncsc.gov.uk · Publisher independence not verified · checked 2026-09-30