Start with possible overlap
List all routes that could have recorded the activity: manual entry, previous connector, bank rule, current connector and historical import. Two entries for 100 are not automatically duplicates. Two different settlements can have equal values, and one settlement can produce several legitimate linked entries.
Compare the evidence
Inspect settlement identifiers, source periods, currency, destination organization and posting history. Link My Books’ duplicate guidance provides checks across accounting and settlement records. Preserve both candidate records until their relationship is understood. A duplicate entry and a duplicated bank match are not necessarily the same problem.
Create an exception note
For each suspected overlap, state what is known, which record was created first, whether either has been reconciled and which reviewer owns the correction. Keep that information in the accounting team’s secure system. Avoid copying full customer or banking details into a general task tracker.
Correct with approval, not guesswork
Do not delete the newer entry simply because it is newer. Reversing or removing a linked output can affect a closed period or other settlement parts. The reviewer should determine the intended final state and preserve the audit trail. Before restarting imports, update the history boundary so the same overlap is not created again.
Sources used for this page
These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.
- Duplicate settlement checks — Merchant documentation · help.linkmybooks.com · Merchant-controlled · checked 2026-09-30